Was ist denn das für ein Müll! Wenn man bei einen Onlineshop "SofortBezahlen" auswählt und man dann dort (bei dem Zahlungsdienstleister) eine Telefonnummer angeben soll um den Bezahlvorgang noch sicherer zu machen. Der Bezahlvorgang wird doch potentiell sicher wenn ich meinen TAN-Generator mit meiner Karte verwende!

Shot:

https://www.forbes.com/sites/jackkelly/2024/03/04/klarnas-ai-assistant-is-doing-the-job-of-700-workers-company-says/

Chaser:

https://www.cityam.com/klarna-boss-ai-will-lead-to-recession-and-mass-job-losses/

We have to watch in real time as every CEO re-learns how their business actually works.
#genai #klarna

#Klarna bietet aktuell richtig attraktive #Festgeld-Konditionen an; wenn man die Leitzins-Entwicklungen der EZB berücksichtigt. https://www.inside-digital.de/news/festgeld-klarna-zuendet-den-naechsten-zinskracher

That’s not so super exciting once you know the true cause of all of this.

The believe and full trust in the ten times programmer who then fucks up and wrecks it all with just a single debug line of code that went unnoticed.

But sure let’s write a whole book about it because we‘re old white guys and can’t admit to failure.

https://mastodon.social/@lobsters/114627006557032798

I haven’t read it, so now come and grill me!

https://www.europesays.com/de/159474/ Tagesgeld und Festgeld: Hier können Sie sich jetzt die höchsten Zinsen sichern – T-Online #100191472 #Bankenbranche #Bankkonto #Business #Companies #Companies&Markets #Deutschland #Festgeld #Frankreich #Germany #Klarna #Markets #Märkte #Schweden #Tagesgeld #Unternehmen #Unternehmen&Märkte #Verivox #Zins #Zinsentwicklung

#Klarna ist gerade sowohl positiv in den Nachrichten, als auch negativ:

Positiv: Durch die Entslopisierung der Kommunikation, da wieder auf Menschen statt "KI" gesetzt wird.

Negativ: Dadurch dass viele BNPL (Buy Now Pay Later -- Später Zahlen) Kurzkredite platzen wächst ein Finanzierungsloch langsam aber stetig (das traurige hieran ist, laut diversen Finanznachrichtenseiten sind alltägliche Einkäufe (Lebensmittel/Essenlieferungen) die am schnellsten wachsende Gruppe im BNPL Bereich,.)

5 times Artificial Intelligence Proved It is Not Just Sci-Fi, It’s a Real Threat To Humans https://www.byteseu.com/1054877/ #AI #AiEatingJobs #AiWorkers #ArtificialIntelligence #ArtificialIntelligenceMessesUp #HumanCoders #JobLayoff #Klarna

Companies Using AI Avatars Face a Patchwork of Regulations https://www.byteseu.com/1051058/ #AI #AIAvatars #AIGenAI #ArtificialIntelligence #BenColman #BrianJackson #deepfakes #EricYuan #GenerativeAI #Geniusee #InfoTechResearchGroup #JensenHuang #Klarna #News #PYMNTSNews #RealityDefender #SebastianSiemiatkowski #TarasTymoshchuk #Zoom

Die ersten Anzeichen des Platzens der #AI -Bubble. #Klarna ersetzt reichlich Mitarbeitende durch #KI und bettelt die jetzt an, doch wieder zurück zu kommen, weil KI nicht funktioniert und das zu massiven Verlusten führt.

https://fortune.com/2025/05/09/klarna-ai-humans-return-on-investment/

Klarna’s AI replaced 700 workers. It’s trying to bring them back after losing $40bn in value - The Independent via inkl

https://www.inkl.com/a/pwXyJMFrAQr

You need an electron microscope to see the size of the violin I’m playing right now.

Man kann von #Klarna immerhin auch etwas über die Gesellschaft lernen:

https://www.morningbrew.com/stories/2025/05/21/klarna-users-are-buying-now-but-not-paying-later

After Firing 700 Humans For #AI, #Klarna Now Wants Them Back—'Tons Of Klarna Users Would Enjoy Working For Us,' Says CEO

"Klarna is #backpedaling after cutting hundreds of human jobs and replacing them with artificial intelligence. The Swedish buy-now-pay-later company now says real people are essential to customer service and plans to bring them back"
https://finance.yahoo.com/news/firing-700-humans-ai-klarna-173029838.html

I truly don't understand why these companies can't get it through their thick skulls that most consumers do NOT want anything to do with AI in any way. Especially when it comes to customer support, customer service or anything else similar.

Their value dropped from something like $46 billion to just $4.5 billion because of this stupid move they decided to make.

After Firing 700 Humans For AI, Klarna Now Wants Them Back—'Tons Of Klarna Users Would Enjoy Working For Us,' Says CEO

https://finance.yahoo.com/news/firing-700-humans-ai-klarna-173029838.html

Anyone sharing this @Techcrunch article about how #Klarna's gross revenue per employee is up that somehow fails to mention the company's losses have doubled to $99 million per quarter because the entire company is just a giant pile of subprime predatory loans with no collateral that people aren't paying back is officially in the tank for the #AI industry.

"gross revenue per employee" is not a real metric. this article is clearly PR being put out by the company to drown out the bad news about their "earnings".

https://universeodon.com/@Techcrunch@flipboard.com/114537500077327788

#Klarna wollte clever sein und ersetzte 700 Mitarbeiter durch #KI – doch das ging gründlich schief.

Kunden waren genervt von gefühlskalten Chatbots und schlechter Hilfe. Jetzt muss Klarna kleinlaut zurückrudern und wieder echte Menschen einstellen.

Offenbar ist menschlicher Service doch nicht so leicht zu ersetzen – die große KI-Revolution hat Klarna sich wohl anders vorgestellt!

https://alienskills.com/contents/AIreplaced700workers_1747689246796.html

#Phishing aktuell: #Klarna-Kundschaft zu Kontobestätigung angehalten: https://www.verbraucherzentrale.nrw/phishing

Guess what:

"Two years after partnering with OpenAI to automate marketing and customer service jobs, financial tech startup Klarna says it's longing for human connection again.

Once gunning to be OpenAI CEO Sam Altman's "favorite guinea pig," Klarna is now plotting a big recruitment drive after its AI customer service agents couldn't quite hack it.

The buy-now-pay-later company had previously shredded its marketing contracts in 2023, followed by its customer service team in 2024, which it proudly began replacing with AI agents. Now, the company says it imagines an "Uber-type of setup" to fill their ranks, with gig workers logging in remotely to argue with customers from the comfort of their own homes.

"From a brand perspective, a company perspective, I just think it’s so critical that you are clear to your customer that there will be always a human if you want," admitted Sebastian Siemiatkowski, the Swedish fintech's CEO.

That's a pretty big shift from his comments in December of 2024, when he told Bloomberg he was "of the opinion that AI can already do all of the jobs that we, as humans, do." A year before that, Klarna had stopped hiring humans altogether, reducing its workforce by 22 percent."

https://futurism.com/klarna-openai-humans-ai-back